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My scanner isn t working software#
See Uninstalling Your Scanning Software for instructions on uninstalling Epson Scan. Reinstall Epson Scan by following the instructions in your Start Here sheet.Ĭlick Start > Settings > Control Panel, double-click the Scanners and Cameras icon, and delete your scanner from the list of installed devices. 2) Try pressing firmly and if that doesn’t work, try pressing very lightly. Wipe the scanner with a clean cloth regularly. Make sure there is no liquid or other material between the sensor and finger when trying to unlock the device. See Uninstalling Your Scanning Software for instructions on uninstalling Epson Scan. 1) Please register all sides of your finger while adding your fingerprint. Then delete your scanner’s icon and uninstall and reinstall Epson Scan. Depending on the computer environment, your scanner may not operate properly regardless of the Operating System. Check the scanner is connected to a working power supply if required and that its powered on. Reinstall Epson Scan by following the instructions in your Start Here sheet.Ĭlick Start > Control Panel > Printers and Other Hardware > Scanners and Cameras, or click Start > Control Panel and double-click the Scanners and Cameras icon. Then delete your scanner’s icon and uninstall and reinstall Epson Scan. Do one of the following:Ĭlick > Control Panel > Hardware and Sound > Scanners and Cameras, or click > Control Panel and double-click the Scanners and Cameras icon. If that doesnt work, heres a way to do it manually. With Windows, check whether your scanner appears more than once in the Scanners and Cameras utility. Plug the USB cable from your scanner into an available USB port on your device, and turn the scanner on.
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